TERMS AND CONDITIONS
Last Updated: May 29, 2026
DEFINITIONS
The following capitalized terms used throughout this Agreement shall have the precise meanings specified below:
Agreement: Means the legally binding contract established between the Customer and the Service Provider, consisting of these Terms and Conditions, the Privacy Policy, the Refund Policy, and any official operational guidelines or rules published on the Platform.
Company (or "Service Provider"): Means AXISK LTD, a private limited company incorporated under the laws of England and Wales with company number 17193420.
Customer (or "User"): Means any legally capable individual who accesses, browses, or utilizes the Platform, including anyone who purchases or attempts to purchase Digital Items.
Digital Items: Means virtual in-game cosmetic textures and finishes commonly known as "skins," related to supported third-party games and made available for purchase through the Platform.
Platform: Means the digital infrastructure, software systems, and online interface operated by the Company, accessible via the domain www.keylootskins.com.
Customer Support: Means the official user assistance service maintained by the Company, reachable via email at general@keylootskins.com.
Third-Party Platform Providers: Means external platforms, digital publishers, game developers, or related service creators whose virtual in-game items, digital assets, or other virtual content may be accessible or utilized through the Platform.
Confidential Information: Means any private business data, internal transaction metrics, custom pricing structures, communication logs, or technical layouts exchanged between the parties that should reasonably be understood as confidential by its nature
1. Contractual Relationship & Corporate Information
These Terms and Conditions constitute a legally binding agreement (the "Agreement") between you (the "User" or "Customer") and AXISK LTD ("Company", "we", "us", or "our"), a private limited company incorporated under the laws of England and Wales with company number 17193420, maintaining its registered office address at 5 Kew Road, Richmond, England, TW9 2PR.
This Agreement governs your access to and use of the platform available at www.keylootskins.com (the "Website" or "Platform") , including the purchase of virtual in-game items, specifically skins (collectively referred to as "Digital Items") , and any related delivery services provided through our infrastructure. By accessing the Platform or placing an order, you explicitly acknowledge that you have read, understood, and agreed to be bound by these terms
SCOPE OF SERVICES & DIGITAL ITEMS
Platform Purpose: The Platform functions as an independent technical environment created to facilitate the transaction and purchase of Digital Items. All Digital Items accessible through the Platform are virtual, cosmetic in-game assets tied to supported titles and external ecosystems; no intellectual property rights, ownership titles, or copyrights are transferred to the Customer, and all such rights remain strictly with their respective intellectual property owners.
Fulfillment Criteria: Our contractual service obligation is considered fully executed, complete, and legally delivered the exact moment the purchased Digital Items are successfully provisioned and credited to the Customer’s designated target account, Steam profile, or inventory.
Transactional Discretion: The Platform maintains absolute authority to reject, block, or completely cancel any submission or order if our security monitors flag potential compliance concerns, multi-account exploitation, or suspected fraudulent activity.
Third-Party Platform Data: To enhance user experience, the Platform displays public database information, including but not limited to graphical images, catalog titles, pricing indexes, and descriptions of virtual assets from games such as Counter-Strike 2, Dota 2, Rust, and Team Fortress 2 (TF2). This meta-data remains the exclusive property of its respective rights holders and Third-Party Platform Providers, and is presented solely on an "as-is" and "as-available" basis.
Data Warranty Disclaimer: The Company does not guarantee, represent, or warrant the accuracy, completeness, timeliness, or error-free nature of any third-party database information displayed on the Platform, and Customers agree to utilize such data entirely at their own risk and discretion.
Official Affiliation Notice: For the avoidance of doubt, www.keylootskins.com is entirely an independent platform; it is not officially associated with, sponsored by, partnered with, or endorsed by Valve Corporation or any other Third-Party Platform Provider. All proprietary trademarks, brand assets, and game titles belong strictly to their respective corporate owners.
USER ELIGIBILITY & COMPLIANCE RESTRICTIONS
Legal Age Limit: Authorization to access, browse, or execute transactions on the Platform is granted exclusively to individuals who have attained eighteen (18) years of age or have otherwise reached full legal capacity under the prevailing statutes of their specific jurisdiction of residence. Access to or engagement with our Platform by minors, even under the active guidance or supervision of a parent or legal guardian, is strictly prohibited.
Sanction Exclusion Policy: The Platform does not extend its services, sell Digital Items, or establish account relationships with any individual, entity, or organization positioned within territories subject to comprehensive international financial trade embargos or designated as high-risk regions. These baseline compliance rules are enforced pursuant to mandates issued by the United Kingdom, United Nations, European Union, United States, the Financial Action Task Force (FATF), and matching regulatory authorities.
Listed Restricted Territories: Geographies completely excluded from using our services include, but are not limited to: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Eritrea, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, and Zimbabwe. This restriction similarly applies to any temporarily occupied, blockaded, or otherwise legally restricted territories.
TRANSACTION LIMITATIONS & ANTI-FRAUD VERIFICATION
Purchase Limitations: The Platform maintains absolute discretion to reject any transaction, as well as restrict or void the volume of Digital Items secured by an individual User, domestic household, unique profile, or specific order parameters if we suspect structural abuse, systemic exploitation, or compliance failures. These protective boundaries may be deployed against transactions sharing identical payment cards, profile credentials, billing addresses, localized IP logs, hardware fingerprints, or matching network markers.
Customer Notification: If a transaction undergoes structural revision, limitation, or total termination, we may endeavor to alert the affected User via the specific contact parameters provided during the execution of the checkout phase.
Commercial Restrictions: Bulk acquisition patterns, commercial distribution attempts, and transactions traced to unauthorized traders, secondary dealers, or distributors are subject to immediate limits or outright bans at our corporate discretion.
User Data Accuracy: Customers bear full responsibility for supplying entirely accurate, authentic, and current profile records when executing transactions on the Platform, including valid payment channels, billing references, and profile connections. It remains your ongoing duty to preserve the precision of your contact logs, email routing addresses, and transaction histories to circumvent operational complications regarding asset provisioning, automated delivery, or platform communications.
Mandatory Identity Screening: We reserve the right to audit Customer records and request authoritative supporting documentation whenever required to enforce anti-fraud security, verify payment validity, or fulfill identity compliance mandates. These verification materials may include official government photo identification, validated payment asset statements, legal proof of Steam or game account ownership, authorization logs, or auxiliary contact verification details.
AML and Compliance Checks: The Company reserves the right to perform customer due diligence, anti-money laundering (AML), sanctions screening, fraud prevention, and other compliance-related checks where required by applicable law, payment providers, banking partners, regulatory requirements, or the Company's internal risk policies.
Compliance Deadlines: Users are under a strict obligation to supply the requested verification materials within a three-business-day window from the initial time of request, unless an alternative deadline is explicitly specified. Failure to deliver the required documentation within this timeframe may result in registration refusal, permanent profile restriction, suspension of Platform features, order voiding, or fulfillment delays, with a corresponding net refund executed where applicable
FULFILLMENT & DELIVERY
Processing: Orders are processed immediately upon successful payment confirmation.
Delivery: Digital Items are usually delivered instantly, subject to stock availability. Temporary stock shortages or security checks may cause minor delays.
Completion: Delivery is legally complete the moment the Digital Items appear in your designated account.
PAYMENT CONDITIONS
Prepayment: All Digital Items must be paid in full prior to delivery using the methods displayed on the Platform. Charges occur immediately upon order placement and authorization.
Security: We do not store full payment card details. All transactions are processed securely by independent, certified third-party payment providers.
Fees & Refunds: Any bank commissions, transactional fees, or currency conversion costs are borne entirely by the Customer. If a refund is approved, we only return the net amount received; third-party processing fees or conversion losses are non-refundable.
Minimum Order: The baseline transaction amount required to checkout on the Platform is 5.00 GBP (or local currency equivalent).
User Responsibility: You must provide accurate and current billing, payment, and account details. Providing false or incomplete data can trigger transaction delays, automated verification checks, or immediate order cancellation.
CANCELLATION RULES
Separate Policy: All transaction refunds, cancellations, and related eligibility criteria are governed strictly by our dedicated Refund Policy.
Applicability: For detailed terms, procedures, and conditions regarding reversals, please review the full Refund Policy available on the Platform.
Digital Content Notice: By purchasing Digital Items through the Platform, you expressly request and agree that the provision of the Digital Items begins immediately upon successful payment. You acknowledge that, once the Digital Items have been successfully provided or made available to you, any applicable right to cancel, withdraw from, or reverse the transaction may no longer apply to the extent permitted by applicable law.
CHARGEBACK POLICY
Amicable Resolution: You agree to contact Customer Support at general@keylootskins.com to resolve any transactional or billing issues before opening an official dispute with your financial institution.
Unfounded Disputes: If you initiate an invalid chargeback or payment reversal after Digital Items have been successfully provisioned to your profile, the Company reserves the right to:
Permanently ban and terminate your account;
Deny all future access to our services;
Formally contest the dispute with your bank using automated delivery confirmations, account history, server logs, and IP records.
Friendly Fraud: Filing fraudulent or abusive chargebacks constitutes a severe breach of this Agreement and will be treated as civil fraud.
LIMITATION OF LIABILITY
Exclusion of Damages: The Company, its directors, employees, and suppliers shall not be liable for any issues arising from your use of the Platform. This includes system errors, data omissions, delivery bugs, viruses, server downtime, or performance failures.
Force Majeure: We assume no liability for disruptions caused by events beyond our reasonable control, including cyber-attacks, telecommunication failures, natural disasters, strikes, or government actions.
No Consequential Damages: Under no circumstances can you claim indirect, incidental, punitive, or consequential losses, including lost profits, loss of goodwill, data corruption, or unauthorized third-party actions. Your sole remedy is to stop using the Platform.
Liability Cap: The total aggregate financial liability of AXISK LTD for any validated claim under any legal framework (contract, tort, or negligence) is strictly limited to the specific net amount paid by the Customer to the Company for the disputed transaction.
USER CONDUCT & INDEMNITY
Indemnification: You agree to defend, indemnify, and hold harmless AXISK LTD, its owners, and employees from any third-party claims, liabilities, or damages arising from your breach of this Agreement, violation of law, or infringement of third-party rights.
Legal Fees: If we take legal action to enforce these terms, the Company is entitled to recover all related costs and legal fees from you.
Prohibited Activities: You must not engage in harmful or illegal actions, including providing fraudulent data, distributing malicious code, hacking, scraping, spamming, or violating intellectual property rights.
Enforcement: Any violation of these terms allows the Service Provider to immediately suspend, restrict, or terminate your access to the Platform and its services.
DATA PROTECTION
Data Processing: We collect, store, and process your personal information to register accounts, execute payments, deliver Digital Items, and comply with legal requirements.
Full Terms: All data handling practices, security measures, and your privacy rights are governed by our separate Privacy Policy available on the Platform.
PLATFORM AMENDMENTS & ERRORS
Content Accuracy: Our Platform may occasionally contain typographical errors or omissions regarding item descriptions, availability, or pricing. We reserve the right to fix these inaccuracies, modify content, or cancel affected orders without prior notice, even after submission.
Right to Modify: The Company reserves the right to alter these Terms and Conditions or suspend any feature of the Platform at any time.
Acceptance of Terms: All updates will be published here, and your continued use of www.keylootskins.com constitutes complete acceptance of the revised terms. Please check this page regularly.
CONFIDENTIALITY STANDARDS
Non-Disclosure: Both parties agree to protect non-public business data and use Confidential Information strictly for purposes permitted under this Agreement. Unauthorized third-party disclosures are completely prohibited.
Commercial Data: All private transaction metrics, custom item pricing, and communication logs are treated as Confidential Information and cannot be referenced publicly without prior mutual consent.
Legal Exceptions: Confidentiality rules do not apply if disclosure is mandatory under applicable laws, required by regulatory authorities, or executed in connection with corporate mergers and financial audits where professional partners are bound by professional secrecy.
GOVERNING LAW & DISPUTES
Governing Law: These Terms and Conditions and all connected legal claims are governed strictly by the laws of England and Wales.
Informal Resolution: We aim to resolve concerns promptly and fairly. Please contact Customer Support at general@keylootskins.com to resolve any issues informally.
Mediation: If a dispute cannot be resolved informally, both parties agree to submit the matter to formal mediation before initiating litigation, with mediation expenses split equally.
Jurisdiction: If mediation fails, the courts of England and Wales shall possess exclusive jurisdiction over any formal legal proceedings or contractual claims.
Urgent Relief: This structured framework does not limit either party’s right to seek immediate injunctive legal relief in urgent scenarios, such as intellectual property violations.
DOCUMENT UPDATES & NOTICES
Modifications: The Company reserves the right to amend any part of these Terms and Conditions or change platform features at any time without prior notice. Revisions become binding immediately upon publication on the Platform.
Effective Date: For your convenience, the latest modification date is always stated at the top of this document.
Legal Inquiries: For any official legal notices, transactional disputes, or inquiries regarding these terms, please contact us directly via email at general@keylootskins.com.